Testimonials

Client Testimonials – We Constantly Strive to Achieve High Levels of Client Satisfaction.

We know that the happier you are, the better we’re doing our job. Read the testimonials from our happy customers and find out how we can help you!

If you’re a client of ours and would like to provide some feedback, you can do so by completing our customer survey form – it only takes a moment and we’d love to hear from you.

 

Take a look at what some of our clients have said about NSW Mortgage Corp:


Thank you for all of your help throughout the whole process. We appreciated it very much.
Michila and Grantley
I just wanted to take a moment to say a big thank you to you for all your help with our loan application. You and the rest of the staff have been very helpful, professional and friendly right through our loan application process and have kept us up to date right through the progress of our application. So once again thank you for your help and patience.
Andrew & Rachel
NSW Mortgage Corp exerted all the efforts to help us out with refinancing. All the ladies here are so lovely and made this application a non-stressful one. I will highly recommend this company.
Arleah & Gian
Thank you so much for your hard work in getting our loan approved. If we ever need finance etc in the future, we will definitely contact you, as we have been so impressed with both you and the team. It is an immense relief and we are very grateful to you. Thank you, thank you, thank you!!!
Georgina
Customer service was exceptional! The girls at NSW Mortgage Corp were always available to answer any questions... sometimes the paperwork was a little overwhelming and was so nice to have a friendly voice to guide us through. Absolute pleasure to deal with. The best part of the whole process was the professional, friendly and above and beyond manner that we dealt with from enquiry to closure. Highly recommended!
Genevieve
The products were useful and easy to understand. The girls at NSW Mortgage Corp responded to my enquiry very quickly, dealt with all my concerns in a friendly and professional way and they knew exactly what they were doing. And apart from the above positives, in my situation (which was more involved) the normal BIG Banks don't want to know you. I will be recommending their service to any family and friend that needs it. Thank you for providing a professional, friendly and flexible service.
Patricia
I was just so happy dealing with the girls I've dealt with for my loan.. both times I have used NSWMC. The girls were fantastic and easy to talk to. Everything was so easy and there was no issues. They obviously knew what they were doing and handled my enquiry on time and professionally. Thanks again!
Sandy
The team at NSW Mortgage Corp have done a fantastic job again. Always positive and friendly and are able to find the best product to fit our needs. The friendliness and openness of the staff, as well as the comfort that they give off in finding the best solution for my particular circumstance is actually the best parts of their service. The process took a while longer this time around but it got sorted out in the end.
Geoff (Returning Client)
The team at NSW Mortgage Corp received a lovely surprise from our clients – Peter and Kathleen. Big beautiful bouquets of flowers arrived at the office with cards addressed to each team member. The cards said: “Thank you for all your hard work, Love Peter & Kathleen.”
Peter and Kathleen
The service was excellent. My consultant answered all my questions in a friendly manner and seemed to know exactly what she was doing. She was professional, informative, approachable and responsive and; should be commended for her efforts. The best part was the service I received and the responsiveness to any of my queries. The information was easy to understand and very useful.
Kim
All the consultants that were involved with our application were totally motivated, sympathetic with our situation and totally committed to getting our application approved as quickly as possible. There was nothing to not like about their services. They were very professional and friendly!
John and Helen
Everyone was friendly and responded to my questions quickly. The process was quick and easy. They made the experience easy for me. Everything was perfect for me. Thanks, NSW Mortgage Corp.
Jennyfer
The product information is helpful and easy to understand. The staff at NSW Mortgage Corp was fast and efficient, and gave good explanation of the processes. Generally very pleasant people to talk to. They were very helpful in every way. I’d definitely recommend them to others because they pretty much have got it all under control and I liked everything about it.
James
The team at NSW Mortgage Corp gave us exceptional assistance whenever we needed advice and clarification on anything. You should be very proud to have such dedicated staff. We wish to thank Amelia and all her staff who we dealt with, especially for their support. We will definitely be recommending NSW Mortgage Corp to our friends and relatives in the future. The dedication, patience, professionalism and personal way with which they treated us was phenomenal.
Sally-Anne and Edward
Their approach was above and beyond! The ladies I dealt with were great and very easy to talk to. They were all professional as well as empathetic. Great customer relations; genuine people who really wanted to help. My consultant especially was wonderful, literally had my back from the beginning. I had lost all hope in trying to turn my financial position around but she was with me every step of the way; she gave me confidence in her abilities to get the deal done and for that I’m truly grateful. I will definitely seek them out again if I ever need help with my finances in the future.
Roben
All the information they gave us was very useful and easy to comprehend. Our consultant was really friendly and helpful, she really knew a lot about their products. We would definitely go back to them in the future if needed because the staff there was very friendly and easy to talk to. Everything was sorted out and approved. Nothing was a problem. Very highly recommended.
Wayne and Donna
The team at NSW Mortgage Corp took good care of me, dealing with my enquiry and answering all my questions in a timely fashion. My consultant was friendly and very knowledgeable about their products. They were very easy to understand and useful. I will definitely use their services again in the future. I’ll be telling my friends and family about their services.
Despina
My consultant was very friendly and dealt with my enquiries very quickly. She knew exactly what she was doing and all the product information she provided was useful and easy to understand. They were very professional and the time management was very excellent. Definitely telling my friends and family about NSW Mortgage Corp.
Sithabile
The service we received from your organisation was nothing short of excellent. We had some delicate financial issues to deal with and your staff made it easy and very comfortable for us. Most of the process could be done electronically and we have been able to get our lives back from financial constraints and mortgage pressure. Whenever I had a question it was quickly answered by knowledgeable staff. Our consultant was always helpful, positive and very understanding of our situation.
Mark and Jenny
The service was very good and the consultant was very helpful and genuinely wanted to help us out. The products were very useful and easy to understand. I liked how they were friendly, helpful and got the job done. On the whole, it was very good. Problems were addressed quickly and responses were given promptly. I’d use their service again in the future if needed.
Carmela
Customer service is outstanding! All consultants we dealt with, especially Amelia, went above and beyond to help. They were always professional, courteous, friendly and very kind. They made a difficult situation a lot easier. Will definitely be recommending them to our friends and family.
Michael
They made it all easy for me to understand, they answered all my questions and they were very helpful. My friends and family will be hearing about them. They really got the job done for me.
Amy
All you guys were amazing. Thank you for a great job well done. The product information was useful and easy. Love your work! After everything you’ve done for us to help us out, we’ll definitely recommend you guys to friends and family.
Joanne
The friendly, professional and wonderful staff was the best part about NSW Mortgage Corp. They helped me through a stressful situation. The products were useful and easy to understand. They were helpful and always tried to resolve any issues that came up. I’ll definitely use them again in the future if needed and I’d definitely recommend them to friends and family.
Tersia
The friendly staff at NSW Mortgage Corp was very helpful. They appeared to know what they were talking about and responded to all my questions quickly and made it all easy for me to understand. I’ll definitely recommend them to my friends if they need any financial assistance. The staff at NSW Mortgage Corp guided me through with my difficulty and I’m truly thankful for that.
Chanarong
Hi Amelia, You have no idea the blessing you girls have been. I will miss you girls. I know you are all flat chat at the moment so the fact you still make the time is priceless. If ever you are looking to employ someone on a casual basis 1-2 days a week, please keep me in mind. I would love to be part of what you girls do. You bring hope to people. Kind regards, Natalie
Natalie
Awesome service! Understanding and very helpful. The consultant had extensive knowledge about the whole process. It was explained clear and simple, very easy to comprehend. Honestly the whole process was quite smooth sailing. Cheers NSW Mortgage group, you rock!!!
Anup
Due to our high level of debt, we had some trouble finding a broker or lender that was willing to help us out. Right from our first contact with NSW Mortgage Corp, they had a positive attitude and assured us that they would be able to help us sort things out. We liked the personal and friendly approach from all the consultants, as well as keeping us well informed every step of the way. We’d definitely recommend them to anyone. And if we ever need to refinance or borrow additional funds, NSW Mortgage Corp will be the first place we would go.
Geoff
The products they offered at NSW Mortgage Corp were extremely useful and so easy to understand. The staff really took care of us and answered all our questions in a friendly and courteous manner. We’ll definitely go back to them in the future since they really know what they’re talking about. To any friends and family out there, we’d like to tell them that NSW Mortgage Corp is the right choice for them for any financial help.
John and Debbie
We liked everything about the service at NSW Mortgage Corp. They were the best! They gave very detailed information about their products and they responded to all our questions in a timely manner. So we would use NSW Mortgage Corp again, they were the best in all they did for us. We’re very grateful and we’d highly recommend them to our close friends and family. Everything was unreal and the best. Keep it up!
Robert & Maria
I could not fault the customer service, it was outstanding. The girls at NSW Mortgage Corp were very helpful, friendly and very knowledgeable about the products. They were there to answer all of my questions and if they weren’t sure about the answer right away, they would find it out and get back to me ASAP. I would definitely use NSW Mortgage Corp again in the future and definitely recommend it any of my friends and relatives.
Linda
Dearest NSW Mortgage Corp, We would just like to say thank you for making the past four months a lot easier for us to deal with and a big thank you for saving our family home. Your hard work is truly appreciated. Kind regards,  
Peter & Janelle
The products offered on NSW Mortgage Corp were very useful and easy to understand. The girls at NSW Mortgage Corp were very helpful and friendly during our conversations. They quickly responded to my enquiries in a very courteously and they really knew what they were doing. I wouldn’t hesitate to use their services in the future. I believe NSW Mortgage Corp’s staff are friendly and provide excellent services and I would recommend them to my family and friends.
Angie
We were lucky to have NSW Mortgage Corp as our consultant because they were friendly and polite when we talked to them and they gave us great information about the products that were on offer. They were very helpful in all aspects of the loan we were applying for. The team at NSW Mortgage Corp was just very friendly and explained things so easily. We’d definitely recommend their services to anyone who needs financial help.
Colin & Ann
The girls at NSW Mortgage Corp offered me a range of customer support and advice that was truly beyond the ‘normal’. They were both so caring and supportive that I rarely had ‘extra’ questions and they both really helped this ‘non financial savvy’ older female deal with all the additional questions and requested documents from the lender. Since they were so wonderful in their support and care of me I don’t believe that there is anything you could do to provide a better product or higher level of service. I can only ask that my consultants get a bonus!
Barbara
The information Amelia sent me was useful and easy to comprehend. She was also knowledgeable and competent, as well as dealt with my enquiry in a friendly and courteous manner. I would definitely use their services again and recommend NSW Mortgage Corp to my friends & family as they made everything easier and enjoyed their customer service.
Victoria
I felt as though my personal circumstances were understood, and everyone took the time to listen and consider what course was best to adopt to reach an outcome that was likely to meet my needs. I felt an immediate sense of trust and confidence and at no stage felt as though I was just one of hundreds of clients. I was treated as an individual with respect and in a very courteous and professional manner. They were non-judgmental. I was treated as an individual with outcomes tailored to my individual, personal circumstances. Everyone was very knowledgeable. I was kept informed of the process at every stage. Questions were answered promptly and honestly. Overall, the environment was very friendly, very inviting, and very professional.
George
All of you guys were easy to deal with and very friendly and polite.
Dianne
Thank you for all of your help, and patience throughout this whole process, you definitely made it a lot easier for us!! Last night we actually had a huge sigh of relief, knowing that we can start saving, and focusing in a positive future. All the best to you, you’ve been wonderful. Kindest regards,
Karen, Dale and Kids
The team is so focused on getting a positive outcome and no job or task is difficult for them to handle. They are only ever a phone call away. They deal with your enquiry in a friendly and courteous manner, respond to your enquiry in a timely fashion. Friendly team who are with you from day one and are willing to help.
Francis